Faithland Investments & Financial Services, Inc.
DBA Steve Soyebo Insurance Agency
Effective Date: January 10, 2026
Last Updated: January 10, 2026
1. Introduction
This Cookie Policy explains how Faithland Investments & Financial Services, Inc. (doing business as “Steve Soyebo Insurance Agency”) uses cookies and similar tracking technologies when you visit our website located at www.stevesoyebo.com (the “Website”).
This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Use. By using our Website, you consent to the use of cookies as described in this Cookie Policy.
CONTACT INFORMATION
Legal Entity: Faithland Investments & Financial Services, Inc.
DBA: Steve Soyebo Insurance Agency
Address: 9730 Southwest Fwy, Suite 222, Houston, TX 77074
Email: office@stevesoyebo.com
Phone: (713) 773-9300
Business Hours: Monday-Friday, 10:00 AM to 5:00 PM CST
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit our Website. Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions.
Similar technologies include web beacons, pixels, tags, scripts, local storage, and other tracking technologies that serve similar functions to cookies.
3. Types of Cookies We Use
We use the following categories of cookies on our Website:
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.
- Purpose: Enable basic website functionality, security, and fraud prevention
- Examples: Session management, form authentication, CSRF protection
- Legal Basis: Legitimate interest in providing secure website functionality
- User Control: Cannot be disabled (required for website operation)
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website’s performance and user experience.
- Purpose: Analyze website traffic, visitor behavior, and performance metrics
- Examples: Google Analytics, heatmaps, page load times, bounce rates
- Data Collected: Pages visited, time on site, browser type, referring website
- Legal Basis: Consent (required before placement)
- User Control: Can be disabled via cookie banner or browser settings
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, or region. They may be set by us or third-party providers whose services we use on our pages.
- Purpose: Remember your preferences and provide personalized features
- Examples: Language preference, font size, chat widget settings
- Legal Basis: Consent (required before placement)
- User Control: Can be disabled via cookie banner or browser settings
3.4 Targeting and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may be set by us or our advertising partners and track your browsing activity across websites.
- Purpose: Display relevant ads and measure advertising campaign effectiveness
- Examples: Google Ads, Facebook Pixel, retargeting pixels, conversion tracking
- Data Collected: Browsing history, ad interactions, demographic information
- Legal Basis: Consent (required before placement)
- User Control: Can be disabled via cookie banner or browser settings
4. Cookie Duration
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device for a set period or until you delete them).
- Session Cookies: Expire when you close your browser (typically used for shopping carts, form data)
- Persistent Cookies: Remain on your device from 30 days to 2 years, depending on the cookie type
5. Third-Party Cookies and Services
We use third-party services that may place cookies on your device. These third parties have their own privacy policies and cookie policies, which we encourage you to review.
5.1 Third-Party Services We Use
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics and performance tracking | policies.google.com/privacy |
| Google Ads | Advertising, remarketing, conversion tracking | policies.google.com/privacy |
| Facebook Pixel | Social media advertising and retargeting | facebook.com/privacy/policy |
| GoHighLevel | CRM, chat widgets, forms, SMS/email marketing | gohighlevel.com/privacy-policy |
| Hotjar | Heatmaps, session recordings, user feedback | hotjar.com/legal/policies/privacy |
6. Your Cookie Choices and Control
You have several options to manage or disable cookies:
6.1 Cookie Consent Banner
When you first visit our Website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences (select specific cookie categories)
- View our Cookie Policy and Privacy Policy
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Alert you each time a cookie is set
Important: Blocking or deleting cookies may impact your ability to use certain features of our Website, and some pages may not function properly.
6.3 Opt-Out Tools
You can opt out of specific third-party advertising cookies using these tools:
- Google Ads Settings: adssettings.google.com
- Facebook Ad Preferences: facebook.com/ads/preferences
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- Your Online Choices (EU): youronlinechoices.eu
6.4 Do Not Track (DNT)
Some browsers offer a “Do Not Track” (DNT) signal. At this time, our Website does not respond to DNT signals, as there is no industry-wide standard for how to interpret or respond to such signals. We will update this Cookie Policy if we adopt a DNT standard in the future.
7. State-Specific Privacy Rights
7.1 California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding cookies and tracking technologies:
- Right to Know: You can request information about the categories and specific pieces of personal information we collect via cookies
- Right to Delete: You can request deletion of personal information collected via cookies
- Right to Opt-Out of Sale/Sharing: You can opt out of the “sale” or “sharing” of personal information for targeted advertising
- Right to Limit Use of Sensitive Personal Information: You can limit the use of sensitive personal information
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise your California privacy rights, contact us at: office@stevesoyebo.com or (713) 773-9300
7.2 Nevada Residents
Nevada residents have the right to opt out of the sale of certain personal information collected via cookies. To exercise this right, contact us at office@stevesoyebo.com.
7.3 European Economic Area (EEA) Residents (GDPR)
Under the General Data Protection Regulation (GDPR), EEA residents have additional rights regarding cookies:
- Consent: We obtain your explicit consent before placing non-essential cookies
- Right to Withdraw Consent: You can withdraw your consent at any time via our cookie banner or by contacting us
- Right to Access: You can request access to personal information collected via cookies
- Right to Erasure: You can request deletion of personal information collected via cookies
- Right to Object: You can object to processing of personal information for direct marketing purposes
8. Data Sharing and International Transfers
8.1 Data Sharing
Information collected via cookies may be shared with:
- Service Providers: Third-party vendors who perform services on our behalf (analytics, advertising, hosting)
- Advertising Partners: Companies that help us deliver targeted advertisements
- Insurance Carriers: When necessary to provide quotes or process applications
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or sales of business assets
8.2 International Data Transfers
Your information collected via cookies may be transferred to and processed in countries outside of your country of residence, including the United States, where data protection laws may differ. By using our Website, you consent to the transfer of your information to the United States and other countries where our service providers operate.
9. Data Security
We implement reasonable technical and organizational measures to protect information collected via cookies from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Security measures include:
- SSL/TLS encryption for data transmission
- Secure cookie attributes (HttpOnly, Secure, SameSite)
- Regular security audits and vulnerability assessments
- Access controls and authentication for authorized personnel only
- Compliance with industry security standards and best practices
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18 via cookies or otherwise. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at office@stevesoyebo.com.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the “Last Updated” date at the top of this Cookie Policy
- Notify you via a prominent notice on our Website
- Request renewed consent for non-essential cookies if required by law
- Send email notification to registered users (if applicable)
We encourage you to review this Cookie Policy periodically. Your continued use of our Website after changes are posted constitutes your acceptance of the updated Cookie Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
CONTACT INFORMATION
Legal Entity: Faithland Investments & Financial Services, Inc.
DBA: Steve Soyebo Insurance Agency
Mailing Address:
9730 Southwest Fwy, Suite 222
Houston, TX 77074
Email: office@stevesoyebo.com
Phone: (713) 773-9300
Business Hours: Monday-Friday, 10:00 AM – 5:00 PM CST
Website: www.stevesoyebo.com
Response Time: We will respond to all inquiries within 45 days of receipt. For California residents exercising CCPA rights, we will respond within 45 days, with the possibility of a 45-day extension if necessary.
13. Legal Compliance and Jurisdiction
This Cookie Policy is governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
We comply with applicable data protection laws, including:
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- General Data Protection Regulation (GDPR) for EEA residents
- ePrivacy Directive (Cookie Law) for EU visitors
- Nevada Privacy Law
- Texas Data Privacy and Security Act (when applicable)
14. Acknowledgment and Consent
BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS COOKIE POLICY.
By continuing to use our Website after reviewing this Cookie Policy, you consent to our use of cookies and similar tracking technologies as described herein.
If you do not agree with this Cookie Policy, you must immediately stop using our Website and disable cookies in your browser settings.
This Cookie Policy is effective as of January 10, 2026 and supersedes all previous versions.
Faithland Investments & Financial Services, Inc.
DBA Steve Soyebo Insurance Agency
9730 Southwest Fwy, Suite 222, Houston, TX 77074
office@stevesoyebo.com | (713) 773-9300